How to support volunteers and staff of the Ukrainian Red Cross Society?
Every day, volunteers and staff of the Ukrainian Red Cross Society (URCS) work in difficult circumstances. They help people who are going through crisis events, support and listen to them. Therefore, over time, some volunteers and staff members may find themselves under stress or experiencing psychological discomfort, which is why they also need support.
Protecting the mental health and psychosocial well-being of the entire URCS team is a fundamental principle, as stated in the Mental Health and Psychosocial Needs Policy of the International Red Cross and Red Crescent Movement (2019). And gaining knowledge about the mechanisms of taking care of their own emotional health by the team is one of the main areas of psychosocial support at the URCS. This area was created in accordance with the Regulation on Psychosocial Support in the Ukrainian Red Cross Society (2021).
We care about the health of Red Cross staff and volunteers for the sake of their own safety and well-being, and by doing so, we guarantee the quality of services provided to those in need.
The implemented system of support for URCS staff and volunteers includes:
The work of URCS volunteers and staff is precious!
That is why the Department of Psychosocial Support develops and conducts trainings, meetings and disseminates informational materials to improve the support of volunteers and staff of the URCS throughout the country.